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TonerTopUp supplies toner refills for laser printers, fax machines and copiers from the UK. We supply bottles of toner and laser printer refill kits to make refilling cartridges easy. Laser toner cartridges can be simply refilled several times to save you money. Environmentally friendly! We supply HP Hewlett Packard Brother Canon Epson Lexmark Konica Minolta QMS OKI Samsung Xerox laser refill toner and many other types!

Customer comments TonerTopUp Review Refill

On this page are some comments from customers:

wavy

Email from Jim of Wickford

From: jimtheink
Sent: 28 January 2010 16:00
To: Martin Young
Subject: Sheer Brilliance

Hello Martin & Paul


I felt that I must write to let you know that your firm is the tops.

My order of powders & chip-set for my Dell 1320c arrived on Christmas Eve, and I was dreading the thought of opening my printer up to re-fill the cartridges, but I needn`t have worried. The instructions that came with my order were very simple to follow, very detailed and just right in every way. Just before I phoned for my first order, I did have a look at the cartridges to try and find out how they came apart & believe me, I would never have guessed that the tape holding (or hiding) the cartridges together was in fact tape. To me it looked like the moulding of the thing.

Once I knew how to get it apart the rest was easy. Even a child could have done it. After filling my printer up & inserting the new chips, I started it up and I was away. The print quality was even better than when it had the original cartidges that were supplied by Dell in it. My wife was the first to point this out to me. To prove her wrong, I went to get a picture from when I first had this printer, and she was right. My pictures are now much more vibrant and the colour is 75% sharper. I am chuffed to nuts.

You are right when you say that a little toner goes a long way, this i learned to my expense, not to worry though, I shall soon have the kitchen re-papered after i have cleaned the cooker, sink and drainer up. The next time I re-fill I will use an air duster, and do it inside a black sack or in the garden.

Another thing that impressed me when I placed my first order from you guys is that you didn`t try and sell me things that i didn`t need. This goes a long way with me, especially in this day and age, when other firms are only interested in how much money they can take from you when you place an order with them.

I am a stickler for saying what is what, be it good or bad about things. I can find no fault at all with the services you provide, and I have already told 5 different people about you wonderful people, and I shall definitely be using your services from now on. I am one happy chappie & at the end of my rainbow i found Toner Top-up.


Take care guys

Jim.

 

Part of email from Richard of Huddersfield

First - just like to say that I have now used the your toner refill with the little extra gear and everything is working great - your instruction sheet was a delight to follow - will certainly be ordering from you again and recommending you to my friends.

 

Email from Ian C. M..... of Leeds

Manufacturer Lexmark
Model C522n


Message WOW!!! Just refilled a couple of carts for my Lexmark C522 colour
laser printer. Initially, I was sceptical, esp as I read nasty things about refilling colour toner carts and did not want to cause any damage to my lovely printer.

Also, I was concerned about print quality. My fears appear to be unfounded. Apart from a slight spillage accident, refilling was easy. And the print quality! BETTER than the original toner I think!!

When I need to replenish, I know I'll have to order some more toner bottles from you chaps!!! I may just order some to keep topped up.

Yours faithfully,

A former sceptic.

Email from Keith from Maidenhead

To: Martin
Subject: Re: Your TonerTopUp Order

Martin

Thank you for your top-up toner pack received today. Managed to refill an old cartridge with little trouble and it prints fine. Thought the refill kit excellent value and useful even if I never need to do another refill!

Keith

From Jerry of Uttoxeter


To: Martin
Subject: My order

Just a note to thank you for the prompt and speedy handling of my order. The problem with the soldering iron was resolved quickly which was appreciated.
Not only is your product excellent, but the friendliness and helpfulness of your service stands out in terms of customer care.

You can be sure that I will continue to be a repeat customer, and that I will be recommending your company to others.

Regards

Jerry

From Jim from Swansea

To: martin@tonertopup.co.uk
Subject: top-up

I recently purchased 4 toner topups for our HP1020 (after buying 1 & starterpack earlier this year). I would just like to say Thanks, we can produce the geology association newsletter much more economically now using the top-ups.
When these are empty I will order more, however I would like to use new grommits each time I refill but I can not see any advertised on your website, can you supply ? or should I look harder in B&Q or somewhere like that?
Thanks again,
Jim E....

Note: Our grommets are carefully hidden! Look under Manufacturer= "Other" and Model = "Other". Sorry guys! Martin Young

From Guy H.. of Chelmesford

Hi

Just got the refill for a Lexmark E120 – great speed of delivery and easy to sort out! So far bloody marvellous.

Regards Guy

Letter from TGL of Wigan

Dear Sir,

Firstly, may I say how impressed I am with the service provided by your Company. Efficicient, helpful and courteous. Rare commodities these days.

I received the emailed cartrdige manual and with its information I was able to quickly complete the refilling and reassemby of my cartridhe. It is now performing perfectly.

As you informed me, I didn't have to use the chip as the present one had not run out. Enclosed is the new chip for credit, please.

Since retiring, I don't have much contact with people who use toner or ink, but with those I do I will certainly recommend you.

Thank you.

Yours sincerely

George

wavy

From: Adrian C.......

To: Martin
Subject: Contact

Hi Martin,
Just a quick word to say thanks for a great quick, uncomplicated service. I think you may be hearing from me a bit more before your time is through.


Thanks again and if they're is anything in the world of biometric's your considering to purchase in the future please contact me, give me a call on ................, and I wil steer you in the most cost effective direction.

Best regards

Adrian C........

wavy

From: HoKeun Nam
To: Martin
Subject: Re: Your TonerTopUp Order

I got the toners this morning!

Your service is so quick and good!
It was fantastic.

I strongly feel like to buy my stuff at your on-line shop again and again.

Thanks lot.

Ho Keun Nam
wavy


To: Martin
Subject: Re: Your TonerTopUp replacement toner

Hello Martin,

Received yesterday, cartridge filled, everthing's OK

Brilliant!

Kind regards

Julian

wavy

   
 

To: Paul
Subject: RE: Your TonerTopUp Order

Hi Paul

I just thought I’d drop you a line about the toner we bought from you.

I couldn’t believe how easy it was to refill the cartridges, as I’d somehow always imagined that I would end up with toner everywhere - except inside the cartridge.

If I may offer one suggestion, on your instructions it says to unscrew the grey cap on the cartridge, whereas our cartridges (all Oki originals) have a black bung which is a push fit.

I have only refilled two cartridges, but still have more than half a bottle of toner, so this method works out to be even more economical than I had ever dared to hope.

Many thanks once again – an excellent product!

John K...

Managing Director

wavy


To: Martin
Subject: RE: Your TonerTopUp Order

Martin,

Just to say thank you, - toner arrived promptly. Cap on cartridge, which was plastic, was difficult to remove, but managed to price it out using very sharp nail. Filled it up, no problem. No spills either. Printer now works like new.

Thanks again.

Mangal.

wavy

To: Martin
Subject: Re: Your TonerTopUp Order

Dear Paul

Thank you for your prompt delivery of the toner, which I received today. The refilling of the cartridges worked out without any problems and the prints look perfect. Just the resistors are left to be replaced - which I will do as soon as I find time and ease (not really a professional in soldering I skipped this task for the time being). However you were the only site indicating and explaining the issue of exchanging resistors with the samsung clp-500, which I found very helpful.

I appreciated your friendly communication and the very well structured website which makes navigation and ordering very easy. I can only recommend your products and services.

........... Michel
wavy

From: Geoff N......of Dunstable

To: Martin
Subject: Re: Your TonerTopUp Order

Many thanks................ just put the toner in and it was really easy including clearing the waste section out. Instructions excellent and the printers working great.

Best wishes

Geoff

wavy

From: Ann

To: Martin
Subject: RE: Your TonerTopUp Order

I would just like to say how happy I am with both your product and your service.

I print a quarterly zine for a bull terrier rescue charity so cost is a high consideration.

I was dubious about filling myself but must say it was really easy, although at first the cap was unwilling to come out!! The quality of the print is great, I have used some recycled cartridges before and had quite a few problems with them not working properly, so I am really happy.

Now that I have given it a go I don't think it will be too long before I order more.

Many thanks.

Best wishes

Ann

https://www.bulliesinneed.org.uk
https://www.bin-shop.co.uk
https://www.bullierun.bulliesbar.co.uk
wavy

Thanks for the VERY swift service. Arrived this morning. I thought that you might to know that the Samsung cartridge (for ML1210) is possibly the easiest to refill that you will ever meet- there are 5 screws. Undo and pour in toner!

Working perfectly. Will use you again.
Mike

Very impressed with the comprehensive kit and instructions.
It worked a treat. Printer up and running again.

Regards,

Joe

wavy

From: Dr Ky..............

To: martin - at - tonertopup.co.uk
Subject: Re: Your TonerTopUp Order

Dear Mr.Young,

I just received your refill toner.Thanks a lot. My toner is going to run out. Before I bought your refill toner, I have also bought a refill toner from a company via e-bay. It has been nearly 20 days I have been waiting for.

Your customer service is very good. Within 24 hour, I receive refill toner. I will pass your web site and your customer service to all my friends.

regards,

Ky...................

wavy

To: Martin
Subject: Re: Your TonerTopUp Order

Thank you very much for prompt delivery of my order for Toner Powder.
It arrived in good condition today and I am grateful for your helpful service once again. Best wishes for a Happy New Year.

Ron A......

wavy

To: Christina
Subject: Re: Your TonerTopUp Order

Dear Christina,

Thank you for your quick delivery, received friday last.

I am not one who would normally write with thanks, but your service and product, together with the service tools have been excellent, I have saved £69.50 on this exercise and will most certainly come back again.

Many thanks

Keith Nathan

wavy

From: Geoff K...

To: Martin
Subject: Re: Your TonerTopUp Ord
er

Dear Martin,

It would probably be to much to say that you have restored my faith in human nature but your starter tool kit for "melt and pour" method has come close. For value for money, detail and humour it's the best 9.50 I've ever spent.

My children who can print for England are no longer kicking the dog and each other as the printer works again. Many thanks and keep up the good work. I will be happy to recomend you to everyone.

GEOFF

wavy

From: corin mo...

To: Martin
Subject: RE: TonerTopUp Order, received

Dear Martin Young,

Many thanks for toner - it arrived this morning...the P.O. should be complimented...and yourselves for prompt, hassle-free service. Will certainly recommend your company.

Sincerely,

Corin Mo...

wavy

Subject: Re: Your TonerTopUp Order

Martin

Excellent business practice, great to deal with you, refund received, correct toner installed and printing as new.

Your praises shall be sung amongst my colleagues

Many thanks

L.Tinkler

wavy

Name jonathan k...
Manufacturer oki
Model c5100n

Message Just to say a big thank you!

I received the toners for my oki printer in record time and to be honest they are as good as the original. this was the first time i have ever refilled a laser printer and i found, with your instructions, that it was so easy and mess free. well done on a great product.

Thanks for the toner top up.

It arrived promptly and was easy to do.

The melt and pour starter kit was fantastic.

It was all inclusive, I couldn't have asked for more.

Tim

wavy

   
     

 

A very prompt response to my order. I am normally a very difficult person to please but you have exceeded my expectations with all the thought you put into the bundle. I will certainly recommend your services where I see opportunities.

Nick

wavy

Further to my last e-mail yesterday I am now writing to thank you for a great service and a great product!

The toner and kit arrived this morning and I had no trouble making the new filler hole in the old cartridge. The little surprise gift went down a treat and the laser printer works perfectly now it has the new toner in. I love the humour in what you have sent!

Your instructions were superb, but I have a tip which I think you may find helpful for other customers. I use a compressed air blower (the spray canister sort you can get from shops everywhere) to blow the dust out of my computer innards now and then.

I spilled a little toner on my cartridge, but rather than wipe it off I just took it outside and blasted it with the air can, which removed every speck of it even from the little crevices. Easy peasy!

Best regards,

Nick

wavy

     


I have completed the mission successfuly. I am sure we will be placing further orders with you in the near future.

Samita
wavy

Can i take the time to thank you for your considerate service and that your product was a breese to use and gives as good a results as the original. I will continue to use your products and will endorse them to others that i may make contact with.

regards Joe

wavy

Toner arrived - decanted easily into cartridge, works fine.
 
Odd though, only the Magenta toner ran out - other toners have acres of life left in them
 
I would be delighted to recommend your service to replace the toner in laser printers. We found it difficult to find such a service on the internet, with, certainly nothing available locally, and the cheapest replacement cartridge we found would have cost almost twice as much!
 
Regards,
 
Kaly
wavy
Sir,

Some months ago, you contacted me asking if I was satisfied with the Epson C1000 toner cartridge refills I had purchased. I have only just replaced the contents of the black cartridge, which has worked admirably. Your instruction leaflet was exemplary (i.e. not translated into English from Chinese by a Latvian). You were indeed correct in your warning about the intransigent and wilful nature of the powder. The garage should only take a matter of weeks to decontaminate (just joking).

Many thanks, for a splendid (comparatively inexpensive) product.

Kind regards,

Alan
wavy
Paul/Martin

Many thanks for your prompt fulfillment of our order, received as promised next day, excellent instructions and tool kit, and the Xante Printer is up and running again after at least three years, because we were no prepared to pay over £200 for a new toner box from Xante at that time. It caused amusement to us trying to work out what the surprise was to take up the two and a half minutes, but greatly appreciated.

Regards Dennis wavy

The starter kit is superb - At £9.50, its a bargain, and soldering iron "melter" is very easy to use.

Max

wavy

Name Ian
Manufacturer Lexmark
Model C522n
Message WOW!!! Just refilled a couple of carts for my Lexmark C522 colour
laser printer. Initially, I was sceptical, esp as I read nasty things about refilling colour toner carts and did not want to cause any damage to my lovely printer.

Also, I was concerned about print quality. My fears appear to be unfounded. Apart from a slight spillage accident, refilling was easy. And the print quality! BETTER than the original toner I think!!

When I need to replenish, I know I'll have to order some more toner bottles from you chaps!!! I may just order some to keep topped up.

Yours Faithfully,

A former sceptic.

wavy
Sent: 18 July 2007 14:46
To: Martin
Subject: Re: Your TonerTopUp Order


Martin

Thank you for your top-up toner pack received today. Managed to refill an old cartridge with little trouble and it prints fine. Thought the refill kit excellent value and useful even if I never need to do another refill!

Keith
wavy

Greetings,
The acknowledgement of the above order was received at 01:34 on 07/09/2007. This morning, 08/09/2007, I was roused from my slumber at
07:15 by my postman ringing the door bell to deliver the toner.

This is NOT a complaint.

I am impressed.

Regards,

Bernard

PS Even managed to use the refill, got most of it into the cartridge (!) and my printer is happily printing without the low toner warning.
wavy

What a fantastic product - it took five minutes. Many thanks - Highly recommended.

Mal

wavy

Message Just wanna say THANK YOU. The toner top up you sent to me worked so so so well. The ink lasted just as you mention, and I hope more people will use you. I also ordered the chip and that worked beautifully. I say that cos all of a sudden the printer just stopped, again as you mentioned. All i did was replace the chip and after a few 'coughs' the printer sprung back into life.

I can't thank you enough. i would have spent a fortune, close to 150 pounds.

Also you posted it to Mauritius and in record time. Your service is what you say and better.

And i'm ordering another very soon :)

Sujesh
wavy

Thanks Paul and Martin.

Another excellent transaction - the chips arrived today and once again we're very happy with your service.
Naomi
wavy

Hi:

Good to do business with you again - you're keeping two Canon PC320 copier/laserprinters going at a very economic rate. Just needs a little surgery to melt the hole, which is easy with your tool.


Mike

wavy
Hello Martin,

I just want to thank you for fantastic service.
All bottles arrived TODAY, which is a feat.
With our location in Sweden (500 km north of Stockholm) I expected Tuesday-Wednesday.

Best regards

Mats

(The order was sent on Friday by Royal Mail Airsure tracked airmail express post)

wavy

Hi Martin,

Just to give you some feedback.

Firstly the kit arrived and it was some kit, excellent and loved the little surprise, thank you. You covered every eventuality and it was refreshing to see that somebody takes the time to make things right.
I filled the cartridge and it was the easiest thing ever, it works fine and we’ll be using you guys again.

Sandy
wavy

Hi Paul,

From completely screwed to totally sorted in under 24 hrs - what can I say - brilliant!
I have been recommending you to every office I walk into since you supplied the black toner on my first order.

Best regards

Andrew
wavy

thank you for a superb service item arrived saturday could not ask for more
regards
janet

wavy

Paul

My toner arrived today only 24hrs after ordering from you.
Many thanks for such superb service.
My Samsung is back to its former glory (Magenta streaks all gone).

Kind Regards
Jocelyn

wavy
Hi Paul,

I am very impressed with the speedy service. The toners, etc. arrived this morning.

Val
wavy

I think your company is fantastic! Firstly, you were the first site out of the several I'd been viewing to have detailed knowledge of my printer - other sites gave the impression I needed a replacement chip for my E320, and I was about to order one from another site, but your site expressly told me I didn't need one. So thanks for putting that information on the site!

I ordered the starter pack and a bottle of toner yesterday, and it arrived today. The starter pack really made me laugh - I love the 'everything including the kitchen sink' approach you've taken with it. I didn't expect to receive an electrical soldering iron but I'm very glad I've got it now; I was thinking of going out and buying one, so thanks for including the original tip!

The documentation was superb, absolutely top-standard. Clear and concise and included everything I needed to know.

I'll certainly recommend your company to anyone with a laser printer!

Thanks very much,

Jack
wavy

Paul

I am so impressed with your approach and products. Very well done.

Howard
wavy

Hi Paul. Package arrived today. Cartridges refilled as per instructions supplied with the two different toners purchased. Just some feedback.

I am very impressed with your service. I was contacted to advise that the order was accepted and of delivery time etc. Delivery very quick, no delays. Instructions supplied very user friendly, I was walked through the process. Quality of product, excellent. I can see no difference in quality between the refill and the original cartridge which came with the machine. Would I recommend your company to business associates. Absolutely and have no hesitation in doing so.

Thank you once again Paul.

Kind Regards.

Michael
wavy

Hi Paul,

Just a quick note to thank you for your recent email, and to compliment you on the prompt service that we received. I ordered on Thursday last week and received my package on Friday - amazing! Great service is what it's all about, especially in times of recession - will definitely use you again.

Best Regards

Simon
wavy
Dear Mr.Young

I just thought that I would send an email to compliment you on your organisation's efficiency. We placed our first order with you yesterday and were very pleased to receive the toner in this morning's post. I have re-filled the relevant cartridge and all is working as it should. Having paid around £400 for a full set of cartridges last year I am very pleased with the result of using your product and will certainly both be ordering from you again and recommending you to business colleagues.

Kind regards,

Alister
wavy

Hi Paul,

Just a return email to thank you for your extremly high quality service and help. The packet arrived today as you promised and I have filled the cartridge and replaced the chip and began printing in no time just like you said. what a pleasure to deal with such a brilliant company in todays 'couldn't care less' society. I shall certanly be useing you again and recommending you to my freinds and collegues.

Thank you again

Graham

wavy

Paul,

Where you been all my life. Works beautifully. Am impressed.

Rod
wavy

Dear Martin

Received our inks this morning would like to thank you for such a speedy return,your service is second to none we already have you linked to our websites as our preferred suppler for inks for computers and we will continue to use your excellent service.

Veronica

wavy

Dear Sirs,

It would seem that these days one has to write and complain about poor service. However it is a very pleasant change to be able to write to someone and compliment them on the very very efficient service.

I ordered items for my Canon photocopier yesterday and rather to my surprise, nay amazement, they arrived on a Post Office Van at 9. a.m. this morning. What is more to the point, the instructions supplied were crystal clear, and the product did exactly what it said on the packet.

Very many thanks for your prompt and efficient service which has saved me best part of £100 on a new cartridge. I will certainly use you again and recommend you to all my friends

Richard

wavy

Thanks very much Martin, that's very useful. Your business is the only thing which makes using a laser printer viable by the way - if not for tonertopup I'd be messing around with little bottles of ink and syringes and getting psychedelic patterns on the curtains trying to refill inkjet cartridges! Toner's much easier to clean out of a carpet.

Thanks again,
Jack

wavy

Martin
Thanks for the toner.
I will certainly pass on your details - the service, tool and toner were superb. This is a great product representing massive savings for any users.


Many thanks
Graham

wavy
Good morning

My first order with you has been received and I wanted to give you some feedback.

The service/product value compared to cost is outstanding.
The equipment supplied for the cost is outstanding.
The instructions supplied are excellent.
The delivery time was excellent.

I will be recommending your company to anyone I can. I will certainly be coming back for more toner because the print quality on my HP 3055 is perfect using the refilled cartridge.

Thanks again
Very best regards

Martin

wavy

Martin

Thanks very much for your prompt attention. I ordered the special soldering iron tool kit and a bottle of magenta toner last year. It worked superbly, and gave much better results than remanufactured cartridges.

Kind regards

Justin
wavy
Package arrived today, very impressed that everything i need is there and even more delighted that my order arrived so quickly.

Thanks Guys, great work.

Stephen

wavy
Hi Paul

Just a quick email to say thanks a lot for your excellent service!

Received the kit today after only ordering yesterday and within 5 minutes the toner cartridge was full again! A test print showed results just as good as a new cartridge! The cartridge also feels slightly heavier than a new one I have here so could well have more toner in it now too! Instructions and tools performed spot on as well!

So thanks again and you will be sure to be hearing off myself in the very near future for every printer in the office including the fax! I cant believe everyone doesn’t do this, I will be sure to pass your details on!

Cheers

Stu

wavy

Toner arrived less than 24 hours fromordering. Photocopier back up and working. Very clear instructions

Thankyou
Andy
wavy
Dear Paul,

Thanks for the toner top up, I got it today and have now filled my toner cassettes.
The printer is working perferct with all colours.
I am really satisfied, and I will for sure recommend all my friends to buy toner top up from you.

Yours Sincerely
Anders, Sweden

wavy

What a fantastic service. Simple to use and the goods with an order to delivery time of less than 24 Hrs, would could not be better, so fast that the money has yet to clear from my bank. FANTASTIC!!

Mark, Jersey.

wavy
Dear Paul

In case you did not get the phone message, I am astonished that you managed to get the Post Office to deliver next day!! That is customer service par excellence. I hope to top-up today and try it!

Yours

Christopher


wavy

Thanks Paul, Your customer service is A1, thank you, regards.

Khurrum

wavy

Refilling the black toner in Samsung CLP310

Hi Paul

I phoned you on 7th July to ask how to refill the black toner cartridge with the kit I'd purchased from you a little while ago,
as I was a little nervous of doing it. After speaking to you, I took the proverbial bull by the horns and filled it, it wasn't empty,
I followed the instructions with the kit and hey presto it works a treat, without the need for a new chip. The print is crisp and
clear, which just goes to show what a good quality toner you supply.

So if you can add this to your site, as feedback, please do so. I'll be back shortly to buy the coloured toners which I'm sure
will be equal in quality to the black toner. Thank you.

Kind regards

Dee
wavy
Brother HL-2040 in Australia

Dear Paul,

I received my order today Tue 13th July, and just want to let you know that I am very impressed by the efficiency with which my order has been carried out. Also, have completed the cartridge top up of my machine per the instructions and it is printing perfectly. After emptying the old toner I used the blower on my vacuum cleaner to completely remove any trace of old toner. Again, thanks for the fast effecient service.

John

wavy
From Harry from Thetford:

The last order was brilliant! Thank you. The chip was successful (and very easy to fit) and the prints are fine. Great stuff.

wavy

Hi Paul

Just wanted to say thank you for the prompt delivery of the Dell imaging drum chip – it arrived today & does exactly what it says on the can – certainly beats paying Dell £100+ for a piece of kit that can essentially be reused instead of thrown out unnecessarily! Much appreciated.

Cheers
John

wavy

From Fred refilling the Samsung ML-1210:

Hello Paul,

I have just started using the toner cartridge that I topped up and it is producing superb quality prints.
Top up was very easy, and I hardly spilled a drop.

Thanks for a great product.
wavy

Hi Paul,

Thanks for the toner you supplied to me on the 10th of Jan. It was worth the delivery just for the documentation included. There is no way I would have known that a third of the original capacity of the cartridge was still sitting in it or how to reset the counter. I won't use the toner you supplied until the originals run out now, but I reckon that you have effectively given me 3000 colour pages for the cost of one refill.

Thanks again.

Gary
South Australia
wavy

Hello Paul,

We have been trading with you for around six years but we have just sent our Canon printer of to its ‘maker’ and replaced it with the Hewlett Packard.

Thanks to TonerTopUp and the expert advice given, several of our old Canon cartridges were still serviceable after more than 8 refills. Your tip to empty the waste chamber certainly did the trick. Ta!

Best wishes,

Chris
PS
Our order was delivered this morning. Thanks.

wavy

Hi Paul, received my black & magenta toner bottles yesterday great service! I still can't get over just how easy this refill was to do. ***** gold stars for your team

Mike (Oki C5250)

wavy

thank you Paul for your prompt and efficient handling and delivery. Ordered fri, arrived here Sat morning - excellent. Thanks. My friend will fit them on Monday so fingers crossed!

(2nd email on Monday) Also - the reset chips work - yippee!! My friend put them in for me this morning and they worked a treat. Perfect.

Cheers

Andrea

(satisfied customer x)

wavy

Excellent, works very well. Instructions are plain and to the point.

Des

wavy

Many thanks for you prompt service.

Order sent Friday, arrived this morning ( Sat.), cartridge filled, and copying job completed by 10.30am !

Doesn't get much better than that.

Thanks again.

Regards,
Chris

wavy

Hello Paul,

Thank you for excellent service!

The package arrived this am. The additional info is also much appreciated.

Thanks again

Regards

Stuart

wavy
Hi Paul,

Received your order today, brilliant product and instructions.

Thanks

Hayley

wavy
Hi Paul

I would like to thank you for the excellent service we have received to date from your company. Our orders and enquiries have been dealt with promptly, and delivery has been speedy. This week we returned two toner packs and I can't believe that you have already credited my credit card accordingly. Fantastic!

Thank you again!

Best wishes.

Katie

wavy
Paul,

Thank you for the prompt delivery. Great product and will purchase again. Hope I get 5000 prints, that is around 10 football matches at ten pages with 50 programmes produced.

After using the Samsung CLP 620ND for printing football programmes I was a bit dismayed to find new toners were going to cost more than the printer and buying a new printer everytime I needed to replace the toner did not seem to make sense.

Having two sets of cartridges I decided to opt for this refilling route. A quick practise and following the clear instruction had all four cartridges filled in under an hour with my first prints rolling off 15 minutes later.

Hint for the future. Please ensure daughter's clean washing is out of the way of any stray powder. Cost me a couple of tee shirts.

Best regards

Alan

wavy
Paul,

Brilliant service!

Got the toner, chip & starter kit about 11 this morning and had my toner cartridge refilled and running before 12.

Many thanks,
David


wavy
Hello Paul
Thanks for the toner - we recieved them this morning !
(I have just re-filled the toner drum with the powder and it works brilliantly !!!!!!!)

Only wish I had come to you sooner !!

Regards
Andrew

wavy
Email from Phil regarding overfilling of a Primera CX1200 cyan cartridge:

Paul gotta say some of the best customer service i have ever had :-)

Went down and created a pure cyan square and printed out 30 of those then ran the label again and its perfect

Will remember in future to leave a little in the bottom of the bottles :-)

Many thanks

Phil

wavy
Subject: Absolutely Over the Moon!!!

Paul,

I'm afraid that I half believed that toner top up would not do what you claimed.

Just finished replaceing the black toner. What a feeling of satisfaction when I did my first print job! Success! The savings go me will be enormous! Your essential Tools is comprehensive and the generous addition made it possible to give myself a reward for ordering from you in the first place.

You will recieve orders from me on a regular basis. I do alot of poster and leaflet printing.

Best Regards,

Mike

wavy

Comment from Mr Hicks:

Brilliant product, excellent website and you've saved me lots in the past few years. Thank you!

wavy
Dear Paul

Thank you for your extreme efficiency. The toner arrived within 24 hours of me placing the order!! Impressive stuff.

Cheers

Andrea

wavy

Fantastic service, highly recommend to anyone wanting to save a considerable amount of money, takes about as long to refill as it does to pick up the phone and order new toner cartridges! delivered overnight, very impressed.

Comment on our Facebook Page from Phil

wavy

Paul, toner arrived this AM. I have just filled my spare cartridge and a practice print went fine. The “surprise” was must welcome and a very nice touch – thank you. Just like to compliment you on providing an exceptional service – price, delivery, product and comprehensive instructions (idiot proof which suits me down to the ground) – and I shall recommend your company to any who ask.

Many thanks Patrick


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Dear TonerTopUp,

We wanted to say what a big difference refilling our cartridge with your product has made! Since remanufactured cartridges gave us fits and the print quality of our OEM cartridge was getting bad, I was considering binning the whole printer and going with a better one. You not only saved the landfill one more gadget, you saved us a load of money! I simply followed the clear instructions you provided, which included melting a hole, filling the cartridge, plugging the hole, and sticking on a new chip, and viola, a full cartridge with plenty of life to serve our business office! If the quality stays the same, which I'm sure it will, we will satisfy all our refill needs from your website.

Gratefully Yours,

Joshua

Pastor of Congleton Baptist Church
www.cbaptist.org.uk


wavy
Hello, Paul,

Received my toners just before noon (I was out yesterday when they called). Just refilled my black toner on my Brother HL-4040CN and did a test print. Perfect!

Thank you. You will save me a fortune. I will certainly advertise you to my friends.

--
Colin

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Dear Paul,

Many thanks for the package which arrived a short while ago. As usual, the instruction sheet is very comprehensive and easy to understand.

Thank you for your very efficient service.

Tony

wavy

Hi Paul,

Just to let you know the order arrived this morning and I have already managed to top up all 4 cartridges and the printer is working fine. This is a great system with easy to follow instructions.

I will certainly be back to you for more toner/chips when this runs out.

Great service!!

Kind regards,

Paul

wavy

What really impressed me was the fact that I enquired for refills for my printer about a year ago and you didnt do them but promised to let me know if that changed. And you did!!! Thanks.

Geoff

wavy

TonerTopUp went out of their way from the beginning to make sure that I was completely comfortable and impressed with the service offered. Having never re-filled a laser printer before, their on-going support, from initial enquiry through to final delivery was exceptional. Their expertise guided me through the process required and I have now found a perfect way of keeping the heavy supply costs down for my small business. I look forward to our continued business.

James

wavy

Hi Paul,

Thank you very much for processing the order so speedily, it arrived this morning.

The instructions were excellent and the results surprising good; so much so that I am about to order another toner refill.

Many thanks for your excellent service and products.

Kind regards,
Ian.

wavy
Hi Paul,

Just wanted to give you some feedback on recent order for my Epson C1700.

Refilling was really easy and only needed half the amount supplied. I somehow snapped the plastic mounting lugs that hold the chip PCB in place but fixed this with a ball of blue tack. Just ordered more supplies. Thank you

Regards,

Trevor

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Dear Paul

I've just done the first refill on my Samsung ML-3710nd and as usual your kit and instructions were spot on and left nothing to guesswork . I plonked it all back into the printer and it all worked perfectly immediately . The big bottle of filler filled the cartridge on its end to 3 inches from the hole ; the printer came with the full size cartridge with chip . I used my old electric soldering iron hole cutter and rubber plugs I had from the last time I bought from you.

I also appreciate your directions about emptying out the waste toner , I'd never have known anything about it otherwise . That's one of the the things I like about your firm is all the detailed info you give on the site and with the gear.

Thanks again
David


wavy
Paul,

Superb delivery service. The order was placed at 1515hrs on Thursday, arrived here at 1100hrs on Friday. Not bad when you consider we are at diametrically opposite parts of the UK. Possibly the fastest delivery I have experienced to the Outer Hebrides where next day delivery usually takes three days and courier delivery over a week!

Within a 24 hour period I had sourced, ordered, taken delivery and refilled the cartridge successfully.


Dave

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You have changed my life. I've refilled so many times that the little plastic toner filler caps are tending to leak - plugged temporarily with sellotape. I'd be glad to have two fresh caps, please.

David

wavy

I wasn't sure if the toner powder refill will work, called tonertopup get a bit more information and decided to order it in black powder .I am very impressed with next day delivery, refilled the toner and the printer started working straight away. I am very satisfied and will surely recommend it.

Tola

wavy
Hi Paul

I have previously purchased your toner for black. I have to say you provide an excellent service!

Stephen

wavy

Dear Paul,

Thank you very much for the toner. Everything was perfect.

Best wishes,
Oleksandr


wavy

My parcel has just arrived – thank you very much – got the toner topped up – chip replaced – GREAT STUFF

Many many thanks Paul. Great service.

Will spread the word about your business – you are doing a GREAT job – thank you VERY much – much appreciated

Regards

Tom

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Dear Paul

I would like to thank you not only for your very impressive delivery service, the toner and parts arrived the following morning, but also for the excellent quality of all the items.

The accompanying instruction sheet was clear and detailed and enabled me to quickly and easily clean out the starter cartridge, refill it, install the new flag gearing cog and end cap, which resulted in a fully functioning high-yield toner cartridge. Printing results have been impressive. I shall certainly buy more supplies from your company and also recommend you to others.

Best regards

Terry

wavy

Hi there Paul & Elizabeth,

Just to say thanks for your astoundingly rapid service, my toner arrived yesterday, [Saturday] morning. Again my thanks for an absolutely superb service,

Best regards,

Colin (located in France)

wavy

HI Paul,

This week I went ahead doing the refills with the final one today. It went well and am really happy.

Thank you once again.

I am looking forward to placing another order for spare toners soon.

Ed (located in the Solomon Islands)

wavy

Hi Paul,

Just thought I'd give you some feedback as I am very pleased with how this has gone.

My order came very quickly: I had it Tuesday even though I had ordered over the weekend. To be honest I was a little apprehensive about starting, but once I had reminded myself the printer was useless unless I gave it a go I got on with it.

I was prepared to make a little mess. I think the key is to treat the toner as very pretty dust. I actually used a brush (dry) that came with Wonder Wheels alloy wheel cleaner, and a vacuum to clean up very effectively.

The chip was easy to replace. I have printed a picture or two and am very happy with the quality.

I like how much information you supply as instructions too.

All-in-all a very positive experience. I shall certainly be ordering refills from you when the other cartridges run out.

All the best,

Matt

wavy

Hi Paul,

I have received chip. It is working as same as one from Dell.

Fantastic saved me fortune .

Regards

Sandeep (Dell 5130cdn colour)

wavy

Thanks for your VERY prompt delivery. printer (Brother HL2240D) has been refilled some 5 times and is still producing good quality prints. First three occasions were at a well known high street company. Their charges were becoming eye-watering! Then I discovered Toner Topup. Wish I'd found you before taking out a mortgage for the other lot!!

Thanks again and expect me back sometime.

Bob

wavy

I've been using this service for years with various printers/copiers. Always speedy, always helpful. Always cheap and work very well!

Mike

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Hi Paul,

Just wanted to say a big THANK YOU! I got your parcel, followed the step by step instructions and hey presto my printer is now working beautifully!! I am so pleased I found your company and will definitely use again.

I am now a loyal customer!

Kind regards

Sue

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Hi Paul

Just wanted to say thanks to your company! The drum chip we ordered from you yesterday arrived this morning, it took 5mins to fit and the prints we are getting from our Konica 4750 are just as good as they’ve ever been. Saved ourselves at least £150 and we didn’t have to throw out a perfectly good unit just because the page count reached 30K.

We’ll be using you again.

Malcolm

wavy
Paul

Thanks for sending the parcel promptly, the procedure was easier than I thought and the printer is working great.
You need to shout louder about refills for toner cartridges as everyone I talk to have never realised you could refill them.

Thanks,

Scott

wavy
Dear Paul,

This worked brilliantly on my fading printer intro cartridge. Almost as pleasing is to be one up on the unlawful practice of causing so much printing kit to be disposed in every continent to holes in the ground and the like.

Many thanks,

Es

wavy

Paul,

Just a quick email to say I received the order yesterday (super fast delivery!!) followed the instructions for one of the cartridges and it worked PERFECTLY!!

I will be a repeat customer for sure, my neighbour has a very similar printer to ours and we will use your products to top his cartridges up from now on also.

Yours, a very happy customer,

Mark

wavy

Hi Paul,

My order arrived today and I just wanted to say how impressed I am.
Comprehensive, well worded instructions with decent pictures.
NOTHING missing as every single aspect of the process is covered. Even down to sheets of News Paper.
The Starter Kit is good value for money and the (-mystery gift-) is a nice touch.

I have not started yet but know that when I do it will be full of confidence and not the usual apprehension when starting an unfamiliar process.

Kindest regards,
Paul

wavy

Hi,

Having purchased the necessary kit from you, a few weeks ago, I today, bit the bullet - and did the deed! The whole process was a breeze - although I did have to share the surprise, with my beloved.

Thank you Thank you Thank you. I saved my hard earned pension!

Thanks Again,
Don (Age 86)


wavy

Hi, Just thought I'd let you know that I have finally had to refill the black toner on my Lexmark CS310. I purchased a complete kit of all four toners and chips from you ready for this eventuality back at the beginning of December last year knowing I was nearly out of toner in
all cartridges.

Well everything went perfectly without any problems, did it step by step using your method. I am very pleased with the results...perfect, I would recommend to anyone without reservation.

Kind regards.
Tony

wavy

I love ordering from you - it's simple and SO much cheaper than buying the new stuff.

Thanks for great service. I wish more people would purchase toner online as it's easy to change, and anyone can do this.

Thanks for great service :-)

Peter (a happy customer from Denmark)

wavy
(September 2018 for an HP Colour LaserJet Pro M254dw)

Paul,

Can I thank you and your team for the quick and efficient way you have sent this toner and Kit.

Can I also mention the proffesional way in which TonerTopUp have carefully laid out the way in how to install and insert the toner, and graphically showing precisly what needs to be done. The starter kit is real value for money - with everything necesssary to utilise and install the powder.

Thank you very much.

I will be using your company when I require furter toner top ups.

Best Regards,

Alan

wavy

On 22/01/2019 21:33, Linton Film Productions wrote:
For Lexmark CS517de

Hi Paul

I just gave you another order there for more toner and also for another Brother Printer I have.

Just want to thank you for your help for putting me in the right direction. I will be telling everyone in Ni Ireland about your brilliant web site and how to save money on toner. Once again thank you so much. Toner and chip worked brilliantly.

Ian

wavy

(1st May 2019 for Ricoh SP100e)

Thanks Paul this was brilliant !

Everything I needed plus more.................

I also enjoyed the [
....surprise gift].

Regards Paul


wavy

Name: Robert
Date: 10th May 2019
Manufacturer: Brother
Model: HL 2240D

Message: To Paul: Must say thank you for your excellent service, instructions and product! I have used your toner refills several times over the last 5 years or so and always been totally satisfied. On Thursday morning my printer stopped working and the "toner out" message came up. Ordered more toner from you and it arrived on Friday. What outstanding service! Printer now behaves as if absolutely new. Many thanks again! (incidentally, I do not use Windows but Linux and it makes not a whit of difference to the performance of your product).
wavy

Name: David
Date: 10th September 2019
Manufacturer: Oki
Model: C310dn

Message: Just to say that the refill kit and toner I ordered over the weekend on Saturday came today. I haven't tried refilling the cartridge yet as the existing one is not empty but it looks easy enough from your super-clear instructions.

I love your recycling philosophy which is apparent in the kit and packaging, and which I am sure helps to keep the costs down both in monetary and environmental terms.

I look forward to ordering from yourselves again and thank you very much for the [
....surprise gift]! Beats getting a free pen which I have already got plenty of, all of which will eventually add to some landfill.

wavy
Name: Henrik
Date: 14th October 2019
Manufacturer: Lexmark
Model: CX417de

Message: Good day Paul,

I would like to inform you that the toners arrived safely here at my office and filling up the Magenta-cartridge first as a test, proved to be a very straightforward process. Took my about 15minutes from start to end – next fill will be faster now that I am familiar with the concept – and the printer works perfectly as well as reports to me a full magenta cartridge.

I will be more than happy to share my experiences with other people here in Finland and look forward to purchasing more toners from you in the future. You certainly have:

-Excellent customer service
-Fast delivery
-And products that work well

So its all thumbs up for TonerTopUp :-)

Kind regards,

Henrik

wavy

Name: Alistair
Date: 16th January 2020
Manufacturer: Lexmark
Model: CS417dn

Message: Good afternoon Paul

After placing my order with you Yesterday, I can confirm that I received the toner and chip at 9:30 this morning.

I opened the package at around 10.45 by 10.50 I was printing with my printer cartridge filled and chip fitted in less than 5 mins. I cant thank you enough.

I have ordered now the Yellow and Cyan should have done this yesterday. Excellent service and product.

Thanks

Alistair

wavy

Name: Peter
Date: 19th March 2020
Manufacturer: Canon
Model: i-Sensys LBP-7750cdn

Message: Hi Paul,

I have a colour laser printer (Canon LBP-7750Cdn) that needs the ‘melt and fill’ method of topping up the toner.

A few months ago, I bought black and magenta toner, plus the soldering iron tool, which comes with six rubber bungs. I was amazed and delighted at how well this replacement toner has worked!

I have to admit that I was sceptical when I first found your website, but I have been delighted by the performance of the toner and your very professional instructions about the process.

Many thanks and best regards,

Peter

wavy

Name: Bart
Date: 30th July 2020
Manufacturer: Lexmark
Model: MC2425dw

Message: I emailed company to find about bypass procedure for my lexmark printer and received instant reply from Paul.
Paul was super helpful through the whole process he explained to me that if bypass procedure wont work not to order but luckily it did.
Ordered placed on Saturday and goods received on Tuesday super happy with this fast delivery.

Installation process was easy to follow and all instructions and Invoice was included with the toners.
Just saved nearly £170 on ridiculous cost of new toner cartridges.

I will definitely order again from this company. Great Job guys :)


wavy

Name: Ray
Date: 3rd September 2020
Manufacturer: Lexmark
Model: MC2425

Subject: THANK YOU!
Message: Have just replaced my cyan chip and refilled my cartridge and works a treat thank you so much

Cheers Ray

wavy

Name: Mathieu from France
Date: 31st October 2020
Manufacturer: Lexmark
Model: MC2425

I was very pleased with my first order last week (yellow toner refill and chip for my MC2425). Despite the first doubts I had about the chip which can't be found in France, it was easy to install (thanks to your documentation) and it worked perfectly well (thank you!). I was also very pleased with how quickly you dispatched the items, and with the enclosed instructions specific to my printer.

Best regards,

Mathieu

wavy

Name: Yolanda
Date: 24th November 2020
Manufacturer: Oki
Model: C9655

Hi Paul, This is my second order and I have to say that my first one was very straight forward, I am very happy to purchase the toner from your website.

Many thanks Yolanda

wavy

Name: Stefan
Date: 27th February 2021
Manufacturer: Samsung
Model: CLP-775

Dear Paul,

Thank you for the advice. I finally managed to get to refilling the remaining cartridges.

Excellent service, excellent idea, great money saving, and great for the environment... Thank you!

With best wishes
--
Stefan

wavy

Name: Charles
Date: 4th March 2021
Manufacturer: Lexmark
Model: CLX-310dn

Hi Paul

Just wanted to praise you for your service. Toner cartridge arrived the day after ordering, toner installed and chip replaced in about 5 minutes, everything absolutely perfect.

Can’t thank you enough for keeping this ageing printer going.

Chaz

wavy

Name: Lance
Date: 24th September 2021
Manufacturer: Epson
Model: EPL-6200

Hi Paul,

Many thanks for the speedy delivery, it arrived yesterday. The fact sheet is great and essential to read first as otherwise I would have made mistakes. I am going to do the refill in a moment and replace the chip with zero static load on my fingertips!

After refilling: The process was easy and I put the refilled toner cartridge in and it all goes like a dream, a full high yield cartridge. Superb!

Superb all round, many thanks.

Kind regards,

Lance

wavy

Name: Suzanne
Date: 21st October 2021
Manufacturer: Xerox
Model: VersaLink C600DN

Thanks Paul, the toner arrived today, is installed and working beautifully. Your instructions were easy to follow and I'll be ordering more toner and the drum chips in the not too distant future. I'll happily pass on your details.

Best wishes
Suzanne

wavy

Name: Phil
Date: 29th January 2022
Manufacturer: Canon
Model: i-SENSYS MF8340cdn

Paul,

Just a quick note to thank you for your prompt service. Cartridges filled, chips replaced and all working. All very simple and straight forward ~ enjoyed the [....surprise gift]! :-)

One again thank you.

Best regards

Phil

wavy

Name: Dave
Date: 5th May 2022
Manufacturer: HP
Model: Color Laserjet Pro M252dw

Hi Paul,

Thanks for the inks. I can confirm that I have followed your instructions (a bit different to previous source) and have had absolutely perfect results with my HP M252dw

The first task should be to empty the waste compartment before doing anything else. This is something that ‘the other source’ mentioned as an afterthought.

It is scary just how much toner is wasted in the printing process .

Will be back for more.

Regards,

Dave

wavy

Name: Isla
Date: 2nd August 2022
Manufacturer: Lexmark
Model: CS310dn

Hiya Paul,

Just letting you know the toner refill kit arrived & works perfectly. It's the 1st time I have refilled a cartridge and I will definitely do so again so thank you for your great service!

Kind regards,

Isla

wavy

Name: David
Date: 31st October 2022
Manufacturer: Brother
Model: HL-L2350dw

Over many years Paul has supported my literary efforts which require endless printed drafts of my books. The big companies put obstacles in the way – financial, electronic, mechanical - but Paul solves them and has kept my costs down. When there is new trouble with new printers and cartridges, he is always there and even remembers how we fixed it last time. And the toner arrives immediately.

wavy

Name: Daniel
Date: 4th January 2023
Manufacturer: Xerox
Model: VersaLink C8000DT

Absolutely Fantastic Service from Paul.

This is my second order now and absolutely won't be my last.

Service is second to none, regular emails for updates and the Toner is of a very high quality. Thank you Paul for your continued help and service.

be back soon

Dan

wavy

Name: Douglas
Date: 7th Febraury 2023
Manufacturer: Samsung
Model: ML-1640

Thanks for this confirmation, Paul.

The toner duly arrived overnight, and the process of refilling the spent cartridge was successful, and it’s now printing properly again.

So I’m a 100% satisfied customer. All I would add is that it would be good to have the option of saving on postage with second class post. [Not currently possible due to limitations of our shopping cart system - Paul]

Best wishes

Doug

wavy

Name: Richard
Date: 24th June 2023
Manufacturer: Hewlett Packard
Model: Color Laserjet 5500dtn

Hi Paul

Just a note to say thank you.
Worked a treat.
Instructions were also fantastic.
Didn’t expect a [....surprise gift] either lol.
Thanks again

Kind regards
Richard

wavy

Name: David
Date: 9th July 2023
Manufacturer: Samsung
Model: ML-2955DW

Thank you Paul.

The kit arrived very promptly yesterday and the printer is now back up and running with a good quality print,
thanks to your contribution in reducing waste!

David

wavy

Name: Jayne
Date: 19th March 2024
Manufacturer: Hewlett Packard
Model: Laserjet 4P

Hi Paul,

Thank you so much for your prompt service with my HP Laserjet 4P toner kit order.

It's arrived today and I am amazed by the quantity of materials you've sent - you really have thought of everything. It's certainly excellent value for money (my partner already has his eye on the long nosed pliers!).

Thanks as well for the [....surprise gift]- they were a lovely surprise,

I plan to try out the kit on the cartridge later this week, so will hopefully be back printing by the weekend.

Thanks again for the impressive service. We will definitely recommend you to our friends.

Kind regards

Jayne

   

 


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TonerTopUp is a trading name of Smith & Young Sales Ltd
The White House, Toys Hill, Westerham, Kent TN16 1QG England
Tel: 01732 750364
Email:

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Any names used on this web site are used for descriptive purposes and are hereby expressly acknowledged as the trademarks of their owner.
Bottles may contain more or less toner than is required for any specific model.
Prices are subject to change without notice from those displayed.
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